Privacy Policy

Privacy Statement Casino and its subsidiaries are committed to respecting and protecting your privacy. The following statement discloses the information gathered by Casino.

Web Site Information

As part of the web site’s operation and for our own statistical analysis of web-site traffic, our web site automatically logs Internet IP addresses accessing our site. We DO NOT log any E-mail Address of web site visitors.

Advertising System

Our Advertising system, logs IP addresses to supply more accurate advertising features, such as language specific banners. It does NOT log any E-mail Addresses.

Account Creation Information

The Account Information supplied during the account creation process is kept strictly confidential for our own purpose. We do NOT share this information with any third party company and/or organization. This information includes customer e-mail addresses and other personal information supplied upon registration. If you supply us with your personal details, the information will only be used for its intended use, such as allowing us to send you cash-out checks and other information which you request. E-mail addresses are NOT shared with any other organization for commercial or non-commercial purposes. E-mail Addresses will only be used to provide our customers with information regarding new software updates, promotional material, and miscellaneous casino operations, such as deposits and withdrawals. We collect e-mail addresses of those who communicate with us via e-mail. If you do not wish to receive any e-mail’s from us, please send us a blank e-mail with the text “remove” in the subject, to the following address: [email protected]

Winnings Information

Your winnings and cash-outs are kept strictly private and confidential. Winnings Information is stored in secure operating environments. Casino Sportsbook keeps your Winnings Information private and does not provide this information to any third party unless acting under a good faith belief that such information is required to be disclosed under law, regulation or any governmental or competent regulatory authority.


We use the best available methods to ensure that your information remains safe with us. All information is transferred using encryption technologies and once stored on our servers, it is maintained safe using the latest Firewall technologies available today. Both our web site and software use all available means to maintain data accuracy and privacy and to protect your data from being misused and/or lost. If you have any other questions or concerns regarding data privacy and security please do not hesitate to contact our Customer Support Team at any time, 24 hours a day, 7 days a week. Our Customer Service representatives will be more than happy to assist you.

Underage Gambling

Casino gambling is one of the least popular forms of gambling among young people. Participating in gambling activities by persons under the age of 18 is not Casino.

Our Casino is not designed to attract children and we aggressively discourage and track minors who attempt to play at our Casino.

Underage gambling is not a harmless activity and it may begin when adults take children along to visit a Casino or give them the “gift” of a lottery ticket.

If young people have access to a computer with casino software, we encourage you to:

Install child protection software.

Not leave children unattended near your computer when your casino software is running.

Password-protect your casino program.

Not allow persons under 18 to participate in any gambling activity.

Keep your Username, Password and Credit Card(s) out of the reach of children.

Educate your children about the legality and the potential damage of underage gambling.

Unfortunately, no system is foolproof. Some young people may escape our detection. If you know a person under the age of 18 who is registered with Casino, please immediately notify our Security Department at:[email protected]


Personal Information Collection

We collect personal information when you use our online gambling services, make customer enquiries, register for information or other services, or when you respond to communications from us (such as questionnaires or surveys). Selected third parties, to whom you have chosen to disclose your personal information, may also provide us with your personal information. The types of personal information we may collect could include, for example, your name and e-mail address, address, telephone number, debit/credit card data and lifestyle and other information collected on registration or through surveys.

How Your Information is Processed (“Purposes”)

If you choose to provide us with personal information, your personal information will be processed for the following Purposes: to allow us to provide you with the on-line gambling services – including the processing of your payment transactions; to process any of your requests for information; to provide customer support services; to market our services or products; to improve the content of our website; to notify you about updates to our website, software and/or services; and to support any of the intended purposes stated at the time at which your information was collected, and subject to any preferences indicated by you.

To Whom Your Information is Disclosed (“Recipients”)

Your information may, for the Purposes described above, be disclosed for processing to the following Recipients: any other companies our employees; to any third party service providers who use your personal information to provide services to us; or to any auditors or contractors or other advisers auditing any Casino business processes, potential purchasers or investors in any company within the Casino. Any processing performed by any Recipients will, where required by law, be governed by a data processing agreement in the form required by law, preserving any and all of your statutory data protection rights. We ensure that your information will not be disclosed to government institutions or authorities except if required by law.

Your Choice – Direct Marketing

We provide you with an easy means to decline receiving e-mail offers from ourselves or from any other companies within the Casino. At any time, you may request to discontinue receiving these offers by sending a blank message with the word “Remove” in the subject area to [email protected]

If you would like to decline receiving our mail or telemarketing offers, please email us to [email protected]

Your Rights in relation to your Information

You can write to us at any time to obtain a copy of your information and to have any inaccuracies corrected. Where appropriate, you may have your personal information erased, rectified, amended or completed.


We have implemented suitable security policies, rules and technical measures to protect and safeguard the personal data that we have under our control from unauthorized access, improper use or disclosure, unauthorized modification, unlawful destruction or accidental loss. All our employees and data processors that have access to, and are associated with the processing of your personal information, are obliged to respect the confidentiality of your information.


We may send you a permanent cookie when you register with us. A cookie is a small file that can be placed on your computer’s hard disk for record-keeping purposes. Cookies can help us to recognize you when you next visit our website and note the advertisements you click on to and other sites which you enter via a link from our website. This allows us to tailor the service we provide to your preferences. We may also use the data generated from cookies to compile statistical data on your use of our website. You are not obliged to accept a cookie from us or from any other website. You can modify your browser so that it will not accept cookies. However, for legitimate security reasons, we may refuse access to specific website content unless you accept the use of a cookie or similar device.


Your personal information will not be stored for any longer period than is necessary for the purposes for which it was collected.

Information about us

This Privacy Policy may vary from time to time so please check it regularly. We reserve the right to amend or modify this Privacy Policy at any time and in response to changes in applicable data protection and privacy legislation. In the event the Purposes change, then we will notify you as soon as practicable and, where required, seek your consent where such notification relates to a new additional purpose for processing. If you have any enquiry about our data protection and privacy policy or practices, please write to [email protected] Date last revised: June 1 st 2005

Legal Warning Casino is fully licensed and regulated by the relevant laws of Costa Rica for the purposes of operating an Internet Casino under the name: Casino. Such gambling, however, may not be legal in some jurisdictions under certain conditions, and in some jurisdictions may not be legal under any conditions. Please verify the laws in your jurisdiction before registering and read our terms and conditions carefully

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PRIVACY POLICY AND OTHER CONDITIONS OF USE: Ace23 will never sell your contact information. Please also be aware that we operate under strict compliance with all local laws in the jurisdiction of our corporate headquarters. Before using this site or communicating with our staff IT IS YOUR RESPONSIBILITY to ensure that you are in compliance with your local laws, in particular, those relating to games of chance, wagering, lottery, and related taxation.